HR teams are constantly facing problems while enforcing policies or facing the backlash by employees. Apart from this, HR issues also include dealing with daily struggles like complaints against pesky coworkers, all the while handling tedious spreadsheets and data. Here’s a lighthearted take on 5 HR issues every HR exec has faced and how to solve them:
Just like a period, payroll takes up almost a week of every month of your life. The former is something you HAVE to go through, but the latter can be fixed with a simple step. Men, though unrelatable, you get the gist of this.
Payroll isn’t just about processing someone’s monthly salary. There’s a lot that goes into it before you actually reach that step. Usually, during the last week of the month, HR teams are found in their rooms acting like the CBI cum Math Prodigies. For every employee, HR has to calculate the amount to be paid based on the policies and deductions. Late marks, leaves, fresher’s DOJ, and other calculations are carried out. Not just these, there’s also IT, PT, bonuses, loan advances, provident funds, and other computations.
An extremely easy solution to this HR problem is automating payroll completely. While employees do need their salaries, they also need HR to be available for current affairs in the organization that needs their attention.
2) Shift Planning
Certain situations demand unique solutions. Let’s take an example. Your company has a customer base that’s across the country. Now suppose you have an election in your city. It would be unethical of you to force your employees to skip voting and come to work. But you also can’t lose out on lakhs of business. In such a situation, shift planners would play an important role. You can change the shift timings of all employees for that particular day to a later time, e.g. 12 pm. That way, they would have enough time to vote in the morning and also make it work without having an unnecessary late remark.
3) Employee queries
Imagine this: You’re handling a crucial issue and an employee approaches you asking…… Actually, wait, don’t imagine this. If you’re an HR, you’ve definitely experienced it. Employee queries are something you can’t run away from. “How many leaves do I have left?”, “Where’s my salary slip?”. “Is FancyPants coming in today?”. How many times have you been plagued with such questions?
A quick fix to all data related employee queries is to have the information present in one place. With an HRM software, you can have automated salary slips, a list of employees on leave, leave balances, company holiday lists, and much more – all in one platform!
Like a retail worker getting off at 5 pm has his eyes dead set on the clock come 4:55 pm, employees eagerly look forward to their appraisal meetings. As an HR, you have several employees to keep track of. But the employees will only focus on one. Themselves. This can mean that sometimes you lose track of what date an employee must have an appraisal meeting. Or, you’re perpetually cross-checking for quarterly/half-yearly/annual appraisals. While doing this, it’s easy to skip setting a reminder, or to completely forget you had a meeting.
The solution to this HR issue? A performance management system. With this feature, you can create review cycles based on your company policies. Once an employee is onboard, you can simply assign a review cycle once and forget about it. The system will automatically notify you when the appraisal is due. You can also select reviewers and approvers for the performance review. These systems also come with a rating scale and the option to create your own feedback form. Feedback forms can be customized based on the employee’s job profile, making your job easier.
All these days you’ve said, “Bro, go ahead for the client meeting. We’ll pay you for the cab later.” Well, it’s payback time. In all honesty, it’s not just client meetings that employees need to be reimbursed for. Whether it’s a phone bill or a flight cost, managing reimbursements via emails can cause a lot of confusion. Following up, responding to the trail mail, confirming payments, etc, can make it a dreary task.
A reimbursement feature offers a single spot to handle every reimbursement request. After creating a reimbursement policy, you can assign it to employees, again, based on their job profile. You can create multiple policies for teams, levels of seniority, etc. The policy can be customized down to the point where you can set sections for images as proof or even fill in the compartment your seat was in. Approval and compensation rights can also be given to relevant people so you only need to overlook the process.