Mumbai-based customer engagement platform, Customer360 has raised angel funding from CCAvenue CEO Vishwas Patel. The one year old startup’s software-as-a-service (SaaS) application helps businesses in enhancing customer relations by real time engagement and personalization. In 2013, the firm had received $500,000 in its seed round
Founded in 2013 by Mayuresh Shilotri, Onkar Bhosle and Mitul Thakkar, the company offers several products like 360Video, 360Desk, 360Chat, 360Screen, 360Mobi, and 360Chat, for customer engagement.
The startup claims to have a customer base of over 400 companies worldwide. The companies can chat with their customers through its mobile app, screen share, video call, live chat and manage all customers interactions through its dashboard.