After Uber Delhi Government Puts a Ban on Ola and TaxiforSure

It’s a dark hour for not just Uber but for all technology based cab providers – TaxiForSure and Olacabs to be more specific. In a recent announcement by the transport department, all transport providers operating through web based technology are prohibited to operate in the National Capital unless they get a license from the Government.

Update: The transport officials raided TaxiforSure office in Jayanagar in Bengaluru on 16th December, and asked it to stop operations in the city. As per a BangaloreMirror report, The transport department officials also accused TaxiForSure of misleading drivers and forcing them to do illegal activities.

The prohibition doesn’t cover other cab providers such as Meru, Easy Cab, Mega Cab etc., since they are already registered with the Government for running operations in Delhi. Check out the original notice below

notice

The notice was shared by Vijay Shekhar Sharma, Founder and CEO, PayTM

 

The document isn’t available on the Transport Department’s website as of now, hence it can be assumed that it was shared to the concerned parties directly. PayTM is the payment wallet for Uber in India and hence would have received the notification.

Looking at this development, it is evident that these technology led cab businesses have been running in the NCR region without a proper license. However it has to be questioned why was the Government not concerned about this until today. Is it finally feeling the pressure from the people? Or is the new party in power trying to show that it actually cares about the people. It is not clear how this move will be taken by the general public, since one it will cause inconvenience for a lot of people dependent on these services and secondly a lot of people employed by these companies would be out of work until the matter is resolved.

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  • Soubhagya

    It is more important to delineate whether Uber, Ola and the rest are software-powered marketplaces first or operational companies at their core? The confusion and ethical questions regarding these so-called marketplaces are because they are masquerading as private-taxi providers with world-class branding, which they are not ! Indians trust people first, and these radio-taxi apps are least bothered about the human touchpoints, and more concerned about increasing driver numbers – no matter which car-owning miscreant approaches them for a free iPhone.

    At times the driver’s software itself is so buggy, that it cheats uninformed consumers. In one incident, I was overcharged 60% higher kms and 11 mins of waiting time for an early morning 10-minute breezy ride to the airport, by one of these appy-drivers ! Uninformed consumers stand to lose out financially in all such cases due to the trust they put into these branded services !

    • Guest

      Did. Report? Ola immidiately refundedme, it happened only once… I use them regularky

  • Soubhagya

    It is more important to delineate whether Uber, Ola and the rest are software-powered marketplaces first or operational companies at their core? The confusion and ethical questions regarding these so-called marketplaces are because they are masquerading as private-taxi providers with world-class branding, which they are not ! Indians trust people first, and these radio-taxi apps are least bothered about the human touchpoints, and more concerned about increasing driver numbers – no matter which car-owning miscreant approaches them for a free iPhone.

    At times the driver’s software itself is so trashy, that it cheats uninformed consumers. In one incident, I was overcharged 60% higher kms and 11 mins of waiting time for an early morning 10-minute breezy ride to the airport, by one of these appy-drivers ! I reported this to the firm’s leadership who passed it as just another minor operational error in their city rollout !

    I run a company that provides GPS routing intelligence and GrayDrop delivery ERP to reliable private-taxi providers as well as app-based radio taxis, and from my knowledge – Most of the private VC funding to radio taxis is really going into massive driver incentives and earning, which is spoiling the economical balance in driver’s hands. Some of the drivers have enough cash to start seeking other immoral means of entertainment, not needing to bother about daily food for them and their families. Is this the disruptive power of technology? Focus needs to be on the driver and passenger safety aspects going ahead, whether it be route deviations, planned versus actual covered, alerts on deviations, ride quality, driver directions, communicating estimated time of arrivals, drunken driving indication, alerts on phone switching off, and all other unsafe behaviours which can be tracked using Big Data. The need of the hour is for passengers to encourage more adoption of such software intelligence by private-taxi and fleet cab owners, as well as app-based radio taxi providers. Don’t stay shut – Raise your voice by registering your request here: http://www.graydrop.com/#!upcoming/cae0

  • Sunil K Goyal

    The Delhi Government must study a very effective and efficient model created by State Transport Authority, Maharashtra for our Mumbai City. This model is well thought out to allow technology to offer convenience with all the checks for customer and public interest. A call taxi licence.