Walmart had been testing out an e-commerce option for its wholesale business at two stores in Hyderabad and Lucknow that will allow its members to order their merchandise online and have it delivered at their doorstep. It has also plans to extend this to all its stores across India.
“The response has been very good (in the pilot in Lucknow and Hyderabad) and we are learning more about the members, what they need, and are fine-tuning the operations accordingly,” said Kris Iyer, president and chief executive officer, Walmart India, on the sidelines of the India Retail Forum in Mumbai. “We are rolling it (the e-commerce option) out in the remaining 18 stores by January,” as per Live Mint report.
The firm is also looking to launch 50 new stores in the next five years with online option. Currently, it is planning to create mobile applications that can serve the company’s customers better.
“Retail is a big opportunity in India and we are watching the space on the policy front,” said Iyer.
Earlier, Walmart had started its innovation lab in Bangalore and drove its 12th acquisition with Adchemy. Reliance Industries Limited is also planning to launch multi channel shopping in the coming year and the Future Group had launched its e-commerce business with Big Bazaar.