Aramex Acquires Australian Mail Call Couriers for USD 31 Million

Dubai-based global logistics and transportation solutions provider, Aramax has acquired Australian domestic company, Mail Call Couriers for USD 31 million. Post acquisition, it will strengthen Aramex’s Asia-Pacific presence, connect Australian e-commerce consumers to global retailers and provide Aramex with delivery capabilities in Australia.

Mail Call Couriers was launched in 1982 and provides professional and value added service. The company claims to have 7000 active clients, conducts over 500 Permanent Runs per day and also operates 24 hours a day, 7 days a week, 365 days of the year.

It uses different technologies like invoicing, smart courier system, internet booking facilities and deadline booking tool.

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Khaleej Times says: Australia is now the fourth largest e-commerce market in the Asia-Pacific region, providing significant opportunities for Aramex to expand its e-commerce proposition across the region to take advantage of the increasing demand from Australian consumers for online shopping delivery solutions.

CPI Financial says: Emma Cronin, Joint Managing Director of Mail Call Couriers said: “We are very proud of the business we founded and have built up over 32 years. The investment we have made in the company through our technology-driven solutions and our premium service proposition, particularly in the e-commerce space in recent years, has resulted in significant competitive differentiation for our business and brand. Following the acquisition, our customers will now be able to benefit from Aramex’s global network, international expertise and scale, whilst still being able to enjoy our personalised, tailored services.”

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Gulfnews says: Australia Post will also split its operations, separating its parcel and logistics business from its letter and retail division. The Australian-government-owned company said that reform is critical to its future.

Hussain Hachem, Aramex chief executive, said in an emailed statement to Gulf News that “there will be no job cuts” at Mail Call Couriers.

“Aramex will be leveraging on Mail Call staff’s local expertise and knowledge,” he added.

From the Press Release: Australian consumers are purchasing an increasing number of goods and products from overseas through e-commerce, with a recent study showing that only 53% of online consumers buy domestically from Australian retailers. The Australian e-commerce market grew from USD 30 billion in 2011 to over USD 37 billion in 2013, with Australian consumers increasingly sourcing goods and products from the Asia Pacific region.

Commenting on the acquisition, Hussein Hachem, Chief Executive Officer of Aramex said: “We are delighted to be adding Mail Call Couriers to Aramex’s global network. The company has a very strong track record and an excellent management team and we are excited to support its next phase of growth. Mail Call Couriers is an excellent strategic fit for Aramex, with suitable, scalable synergies with Aramex’s own global infrastructure, enabling us to play a key role in providing important delivery solutions to our customers in metropolitan markets in Australia. We will be taking Mail Call Courier’s specialized ‘WantItNow’ technology and applying it to our other ecommerce markets across the globe. This deal also offers some exciting opportunities to further develop and grow our global e-commerce proposition across the Asia Pacific region. We intend to offer Shop and Ship to our Australian customers, enabling them to shop from the US, Europe and Asia Pacific regions. We will be looking to make a significant contribution to the development of Australia’s e-commerce sector, drive innovation in the industry and help open up its markets to increased cross-border e-commerce.”

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Sujata Sangwan

Sujata is an engineering graduate and has done her Post Graduation in Human Resource Management....

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