With the evolution of eCommerce, online industry has become an important source of providing wide areas of choice, ease and comfort to the buyers. Today not only retail, but there are segments like travel, education, etc., which are providing services online in order to cater to the growing need of quick and effective services to the users.
One such area is ‘logistics services’, which has always been an integral part of all B2B, B2C and C2C business models. As per the industry leaders, for any venture, whether offline or online, the shipping costs are among the most variable and disproportionately high costs. In order to reduce this cost and bring an all-in-one shipping service, eGroup solutions has recently launched an online courier service, bookMyPacket.com, both for businesses and individuals.
eGroup solutions is a three month old venture, which is operating under various verticals such as Warehousing, ERP Solution, Marketing, Customer Support, Order Fulfillment, Sourcing and Supplier Management, and is based out of Gurgaon. The founder, Bhopraj Sahu, was previously associated with companies like Ibibo, Naaptol, Shoppers Stop and Aramex.
With bookMyPacket.com, an individual can place an order 24 hours a day, 7 days a week to have a packet picked up from India to be delivered anywhere in the world.
An individual can log on to the website and enter the details such as pick-up location, delivery location, packet weight and volume, in order to get quotes from various courier companies such as Blue Dart, FedEx, Aramex etc. One can then choose the cheapest service and can pay instantly via credit or debit card. Also, the customers can easily track their orders online and get a real time status for the same.
For a typical order of 1 packet weighing 10kgs and having dimensions of 1x1x1 unit, the following quotes will be received from various courier companies:
Once the order is placed, the packet will be picked up from the person’s doorstep and will be delivered within 24-40 hours in case of metro cities. Delivery to B-class cities such as Surat, Vishakhapatnam, Lucknow, etc could take anywhere between 40-72 hours and a little more for the other cities. Whereas, international orders could take anywhere between 3-5 working days.
In case the packet is not delivered to the concerned person due to any service issues related to bookMyPacket.com, the company claims to refund full amount to the customer. However, in case the user booking the courier defaults, no refunds will be made.
As believed by CEO of bookMyPacket.com, Mr. Sahu, this service could reduce the shipping costs by more than half for the end user. “ A minimum shipping amount for premium couriers comes to be around INR 380 for an individual. With Bookmypackets.com, it can be reduced to somewhere around INR 70-80”, he added.
The pickup service is currently available from 5 major metro cities, Delhi/NCR, Bangalore, Chennai, Kolkata and Mumbai and will increase to all zone 1 and major zone 2 cities across India by First Quarter of 2014. bookMyPacket.com currently offers deliveries to 17000+ pincode in India and 200+ countries across the world.
It has a tie up with India Post, which allows it to deliver anywhere in India along with more than 10 top courier companies in India and abroad such as Blue dart, Aramex, Fedex, ups, TNT and First Flight, etc.
The platform is based on ERP model. Team bookMyPacket said, “As all booking services, instructions, communications, payment and administration procedures are totally automated, bookMyPacket.com is not only more efficient but more cost effective and as a result we are able to pass on considerable cost savings to our customers”.
The company is currently self funded and is monetizing on commision basis keeping 20-25% margin on each transaction. It has also made tie ups with various offline and online players such as Iffco Tokyo, NIT, Idiscovery, Dogspot.in, Infibeam, 99labels, Dhamaal.com, Jaipan Industries, Positive DRTV solutions etc. In order to make the processes more reliable and fast, the team is also looking forward to partner with regional courier companies in the coming months.
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