Martjack, which was expected to launch its own online marketplace, has recently made its online mall Jumboten open to the people, though the store is still on an invite basis only and users need to apply for a preview pass to have a look at the store.
The webstore has been divided under three major heads, allowing shoppers to choose the way they want to shop by category, brand or stores. The homepage too has been segmented under various levels, segregating various categories along-with the brands & stores dealing in the same category.
In simpler terms, if a user clicks on say Level 1 which is Clothing, then stores and brands dealing in the same are also shown with the category. This allows customers to click either on category and get a look of all the inventory from various sellers or click on that particular store or brand from where they are willing to make purchase. Thus making selection easier for the users.
Even the stores pages are also segregated based on the same theme, but not the brands page.
The store claims to have more than 3000 brands and leading retail chains, whose products have been listed right now.
Moving on, there are around 11 categories that have been listed on the website for now which include almost all types of products that are sold online including clothing, jewellery, cameras, home & living, etc.
While making a purchase, the products can be refined on the basis of price, stores and brand.
Though it is providing zero shipping charges, but few products listed do have some extra charges for shipping, these charges are shown along-with the products. Even the cash on delivery option too is limited as these decisions are been taken by sellers whether to provide or not. Also, an extra INR 50 is been charged in case of COD option undertaken by the customer and it is applicable for orders below INR 20,000.
The store is accepting all major payment methods, as an add on, it is also accepting credit and debit cards issued in 21 countries other than India.
It is providing a free pick up in case of product damage and if a pick-up cannot be arranged at the customer’s location, it claims to reimburse for the courier charges customer has paid for sending the package to the seller. But return policy is limited to few products, as products like Books, Entertainment content (CDs, DVDs), Fragrances, Beauty Products, Furniture, Consumable Goods, etc are not included in the return policy of the company.
Jumboten, though is still to make an official launch, is still missing it’s presence on social media, which today is considered to be an important strategy by online retail companies to engage people and bring them to their stores to make purchase. To point out, the Facebook icon on the website, appears to take us to an incorrect id.
Recently, CCavenue has also forayed in online retail by launching Dhamaal.com, other online marketplaces that Jumboten will be competing with include Snapdeal, Flipkart, Shopclues, etc.
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