Ex-VP, Shopperstop, Vivek Mathur is all set for his new venture giftease.com. The company is in the space of offering merchandise and experiences in the gifting space offered via offline and online mode. It has started its operation a while ago and is based in Pune.
On contacted by iamwire, enquiring about the venture a month ago, Vivek said, “We are currently working to start up a gifting-focused online retail business, and plan to launch in the next few weeks.”
Giftease is also expected to open gifting stores in the malls in all Metro cities of India and will enrich customer experience in the gifting space in the country. Its first store would be launched in the Phoenix Market City Pune shortly.
The website has gifts under different categories including occasions, men, women, kids, Home & family. It also has gift finder where user can find gifts based on occasion, Recipient, and Price range.
The website claims to deliver products in over 5000 locations in India and accepts payment via net banking, VISA credit & debit cards, American Express Credit Cards and Giftease Credits.
Giftease.com also offers a 15 day gift exchange policy i.e. if the customer is not completely satisfied with the purchase, items can be returned within 15 days of delivery to get a 100% refund. It also offers free and easy returns through courier pickup from most locations and customers doesn’t have to bear any courier shipping charges for returns.
Giftease competes with other gifting portals like Indiangiftsportal.com, Indiangiftguru.com, Giftstoindia.co, Giftthebasket.com, 143gifts.com, etc.
Apart from Vivek Mathur, Ashish Chandani, is also one of the co-founder and the Chief operating officer of giftease.com. At Shopperstop, Vivek headed the e-commerce initiative to build multi channel capability and was responsible for its growth and P&L.