Online Companies with Offline Advertising – Broadcasting Credibility to ‘wider’ market

Ecommerce businesses have been attracting large chunk of funds in India from quite some time. As we have witnessed slew of fund raised by some of the companies and it could be understood and felt by looking at their marketing mix. Now a day’s one can see Yebhi, Flipkart, OLX and Quikr on television frequently. TV commercials of these companies are part of their branding mix as it offer 360 degree visibility, proper penetration in tier 2 & tier 3 cities and help them to become credulous to their existing consumers.

Sharing the objective behind the television presence of, Nitin Agarwal (Co-Founder BigshoeBazaar India Pvt Ltd)  said “ is at an important pedestal in the e-commerce space. We enjoy colossal traffic on our website and as an urgent need to penetrate to Tier 2 and Tier 3 cities, we decided to launch a TV commercial which ensures greater visibility and brand recall”. Pointing out the reach of television medium in India Agarwal added that the Television Medium enjoys maximum reach. It has a power to reach remote areas where even internet has not reached and hence make a connection with our rural counterparts.

Undoubtedly, TV provides maximum reach, at the same time it requires lot of money to bring one’s brand visible on TV. Apart from visibility and brand awareness, TV and Print mediums have well established credibility within the masses. Shedding light on the same, Harish Bahl, Founder & Chairman Fashion and You said “TV helps brand to become more credible among its consumer base, in fact internet is better equipped, meanwhile, TV has a capacity even to reach to far flung areas. However, trend of eCommerce companies going for television commercials has more to do with credibility rather than reach”. Echoing the same tune, Amanpreet Bajaj, COO, reiterated that television has been a great medium to make your brand credible within your consumer base along with visibility and better awareness.

However, what prompts such brands to advertise on television? Looking at transition of eCommerce companies from online medium to television, Rahul Marwaha, Vice- President, Interactive Avenues said “online brands in India are using TV commercials mainly for two purposes; primarily to launch their brand online and secondary is to get extended growth, that they weren’t getting through online advertising. Brands like Naukri and Monster have used television commercials effectively to build a higher brand recall and generate more business”. However, it is very early to say if brands like Snapdeal have got any leverage by using TV commercials in their advertising mix.  TV commercial unlike 25kb banner gives brands a space to tell a story to users, however there is huge spill over of their targeted group.

Iamwire Take

The trend of using television commercials by eCommerce companies in India has been going on from quite some time and we concur with the fact that it gives maximum reach and acts as a catalyst to earn credibility hand by hand. However, unlike online advertising, advertising campaign on television requires large funds that can be borne largely by companies having huge budget on advertising mix. Following advantages seem to be driving eCommerce companies to go for TV commercials:

  • Penetration in tier 2 and 3 cities with intent to captivate the eyeballs of youths and housewives
  • Huge marketing funds allocation in the light of recent funding in the ecosystems
  • To get extended growth and become more credible.
  • Credibility and potential of TV can be gauged from the success stories of HomeShop18 and Star CJ.

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  1. 1

    What about Radio? I have heard many real-estate online companies giving radio adverst, plus today itself i heard, an online-grocery store, advertising on radio with its elaborate discount plans.

    The choice of medium is dependent on target, TV suits flipkart, radio suits myGrahak, bill borads might not suit any of these, Regional newspaper might suit a regional matrimony sites. Like any other product/ service, Online website is a product that needs to analyise its TG and then target via appropriate medium.

  2. 2

    Yea i never thought though reading this article made be strongly believe it that giving ad on TV surely means the seller is more credible than those marketing only online in Indian feeling.
    Though i recently ordered on after seeing their ad on Friday and got my things delivered today at home while i am in office, eager to see how is the quality of the product once i reach home.

  3. 3

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